Return Policies

At Little Fiori, we strive to ensure your complete satisfaction with every purchase you make. We understand that occasionally, you may need to exchange an item for various reasons. To make this process as smooth as possible, we have outlined our exchange-only return policy below:

1. Eligibility for Exchange:

• We accept exchanges within 21 days from the date of purchase.
• Items must be in their original, unworn, and unused condition with all the tags and labels attached.
• We do not accept exchanges on items that have been washed, altered, or damaged due to improper care.

3. Exchange Process:

• To initiate an exchange, please contact our customer service team at littlefiori.com or by calling the phone number (123) 456-7890 within the stipulated return period.
• Provide your order number, a brief reason for the exchange, and details of the item(s) you wish to exchange.
• Our customer service team will guide you through the exchange process including providing a return authorization and shipping instructions.

4. Shipping Costs:

• Customers are responsible for the cost of returning the item(s) for exchange.
• Little Fiori will cover the cost of shipping the replacement item(s) back to you.

5. Inspection and Approval:

• Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria mentioned in section 1.
• Upon approval, we will process the exchange and ship the replacement item(s) to you. If the requested item is out of stock, we will contact you to discuss alternative options.

6. Refund Policy:

• We do not offer cash refunds. Exchanges for items of equal or lesser value are allowed, and any price difference will be credited back to you or charged accordingly.

7. Lost or Damaged Items:

• If your item is lost or damaged during transit, please contact our customer service team immediately, and we will work to resolve the issue promptly.

8. Additional Information:

• Returns must be sent to the following address:

30 Daisy Drive, Egg Harbor Township, NJ 08234

• We recommend using a trackable shipping service to ensure your return is received.

Please note that this policy is subject to change, and any updates will be posted on our website. If you have any questions or need assistance with your exchange, please do not hesitate to reach out to our customer service team at littlefiori.com or by calling the phone number (123) 456-7890.

Thank you for choosing Little Fiori and we look forward to providing you with an exceptional shopping experience.